物流政策

Delivery Policy

Delivery Options:

1. Standard Delivery:
   - Free Delivery : Enjoy complimentary delivery within Singapore for orders above $350. Your items will be delivered within 2-3 working days from the date of purchase.
   - Flat Rate Delivery : For orders below $350, a flat delivery fee of $15 will be applied. Delivery will also be made within 2-3 working days.

2. Self-Pickup:
   - Customers who prefer to collect their purchases personally can opt for self-pickup. This option is available at 14 Scotts Rd, #05-117 Far East Plaza, Singapore 228213. Once your order is ready, you will receive a notification with details on when and where to collect your items.

Additional Information:

- Working Days : Delivery times are calculated based on working days, excluding weekends and public holidays.
- Order Processing : Orders placed before 9am will be processed on the same day. Orders placed after this time will be processed on the next working day.
- Delivery Tracking : Once your order is dispatched, you will receive a tracking number to monitor the status of your delivery.
- Delivery Areas : Our delivery service covers all areas within Singapore. Please ensure your delivery address is accurate to avoid delays.

If you have any special delivery requirements or further questions, please contact our customer service team at topgoldshopsg@gmail.com.